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SPM Outsourcing
Overview

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OUTSOURCED SPM

OpenSymmetry's outsourced commission and variable pay operations deliver efficient and more effective management of your reward strategy.

A managed service can be looked upon as a way for organisations of all sizes to outsource a business function at much lower cost than developing an in-house solution.

The OpenSymmetry Sales Performance Management managed service is the most complete and flexible offering on the market. Being software vendor independent, we will work with you to select the technology platform, service levels and operational options that best suit your requirements and budgetary constraints.

MANAGED SERVICES

Motivating sales professionals has always been a key goal of any successful organisation.

Ensuring incentive plans drive the right behaviour in sales staff is critical, but many organisations still rely on basic tools and processes that provide very little flexibility or support to achieve this task.

A managed service allows organisations of all sizes to invest in and reap the benefits of traditional SPM solutions without the upfront infrastructure and purchase costs. This approach provides organisations with the ability to achieve rapid ROI and to quickly realise the cost saving and performance improvements that an SPM solution delivers.

OUR OFFERINGS

The managed service from OpenSymmetry is the most comprehensive offering in the marketplace. Our complete incentive compensation outsourcing proposition includes the following components:

Offering Type Description
System Implementation Standard OpenSymmetry will perform a detailed scoping analysis to determine the right solution and effort involved in implementing the system. A team of OpenSymmetry consultants will then configure the software to meet your business requirements.
Business Operations Standard All ongoing business operations are included within the managed service. These typically include:
  • Organisational hierarchy changes (e.g. leavers & joiners)
  • Referential hierarchy changes (e.g. products, sales territory, etc.)
  • Business rule element changes (e.g. commission rates)
Technical Operations Standard OpenSymmetry technicians will be available during your business hours to ensure that the system is available and the SLA is met.
Reward Strategy Optional Develop and implement effective reward strategy, sales force incentives, other types of incentive plans, pay and grading structures and performance management. Working directly with HR Directors and Chief Executives to make sure reward policies and structures support business strategy.
Software License Optional A costing model for the software licenses can either be contracted through OpenSymmetry or direct with the vendor. We will work with you to develop a commercial agreement that meets your requirements.

BENEFITS

The key benefits that will be realised by adopting the OpenSymmetry incentive compensation managed service include:

  • Lower total cost of ownership
  • Well defined cost & support model
  • Increased operational efficiency
  • Peace of mind with 24x7x365 monitoring
  • Access to hugely experienced resources without the employment overhead

WHY USE OPENSYMMETRY?

The overhead of hosting and managing a sales incentive programme can be costly and many organisations simply do not have the in-house resources required to deliver these systems effectively and efficiently.

As a specialist provider of incentive compensation and sales performance management services, OpenSymmetry are recognised experts in the industry and we are well placed to deliver your complete end-to-end business function.